2008-08-26

How to break into the business

How to break into the business






One way to learn the business is to work in it for a time to learn the ropes. The learning curve is not very long or steep. Doing the job that is expected is the most important aspect to this business. The customer hires the company based on what is promised and it better be delivered or that company will be replaced by another who will keep their commitments. Hiring personnel with a good work ethic and unquestioned honesty is a requirement that must be kept at all times.




A family could start this type of business and run it from their home while they built the business up over time. The equipment needed is not out of range in cost and can be purchased easily by someone looking to get into the business.




Careful attention to detail is important, as a dusty lamp could easily be spotted. Desk side waste containers that are not emptied would be another area of obvious notice that the cleaning job was done in a haphazard manner. A restroom that is not left as a thoroughly cleaned space would stand out like a sore eye. The way to keep customers and get referrals is to do the job better than expected. This starts with the owner of the cleaning business and is part of the work ethic of the helpers who do the work.




Spot-checking by the owner or supervisor is critical to keeping the work up to the standards promised. Promises made to the customer must be kept all of the time. If weather or an unexpected emergency prevents the work one night or weekend, the customer must be told why and when it will be completed. Communication with the customer is always important in a service business.





No comments: